Knowledge Base:  

Knowledge Base : pick up
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We were just notified that our order is ready to pick up. Do we need an appointment?
No. Shipping and receiving is open 8am-3:30pm Monday through Friday (excluding national holidays) and is first come first served.
I don't see an option to pick up my online order?
Online orders automatically ship via UPS. The three shipping options are UPS Ground, UPS 3 Day, or UPS Next Day Air services.
What are your will call / pick up hours?
Shipping and receiving is open from 8am - 3:30pm Monday through Friday. National holidays excluded.
I received a quote for 3" ID x .125" thick cores. I just noticed the pricing on your website, for the same size, is different? Why?
The 3" ID x .125" thick cores we sell online are ready-to-ship. The quantity, weight and size is standardized so they are ready to ship via UPS the next business day. Custom orders are made to order w