Knowledge Base:  

Knowledge Base : custom paper tubes
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We ordered too many custom paper tubes or edge protectors. Will you take the extras back?
No.
I don't want our customer to see Spiral Paper Tube's contact information. Do you provide blind shippers or blank packing slips?
Yes. Upon request, we can use packing slips without Spiral Paper Tube's information. You may also provide your company's packing slip for us to use.
Do you make colored mailing tubes?
Yes. All of our colored mailing tubes are made to order. We stock glossy red, glossy white, glossy blue, glossy green, and glossy black paper. We also stock matte white and matte black paper options.
I'm not seeing an option to purchase Fiber Cans or Telescope Tubes online?
The only product line available for online ordering, and immediate shipment, are our line of 3" ID x .125" Tape and Label Cores. All other products are made-to-order. Custom orders have lead times.
What's a "star crimped" carpet core insert?
The "star crimped" carpet core insert is a unique end closure designed for carpet manufacturers. Finished rolls of carpet used to get bagged and tied off at each end. The "star crimped" carpet core in
Can you insert and mail my posters?
Yes. Start by requesting a custom quote for 1) mailing tubes and 2) fulfillment services. You will need to know the exact size mailing tube you're going to use and the poster details (size, paper sto
Do you offer shrink wrapping?
Yes, we offer heat shrink wrapping for some of our smaller custom Fiber Cans and Telescope Tubes. Shrink wrap is a polyethylene plastic that shrinks when heated, and helps creates a tamper-proof se
Can I return my paper tubes, paper cores, or edge protectors for recycling?
No, we do not accept returns on custom made paper tubes, paper cores or edge protectors. To recycle paper tubes, paper cores or edge protectors, we suggest contacting Dalton Recycling, 555 South Rose