Knowledge Base:  

Knowledge Base : order online
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How do I place an order online?
We accept orders online, via email, and fax. The most common 3" ID x .125" Tape Cores and Label Cores can be ordered online. Orders received before 11:00 am PST ship the next day. At this time, this
I don't see an option to pick up my online order?
Online orders automatically ship via UPS. The three shipping options are UPS Ground, UPS 3 Day, or UPS Next Day Air services.
If I order online, how will I know my credit card will be kept safe?
Our site is completely safe and secure. Click the SSL seal, from virtually any page, to confirm our security at any time. SSL Certificates are small data files that digitally bind a cryptographic k
I'm not seeing an option to purchase Fiber Cans or Telescope Tubes online?
The only product line available for online ordering, and immediate shipment, are our line of 3" ID x .125" Tape and Label Cores. All other products are made-to-order. Custom orders have lead times.
I received a quote for 3" ID x .125" thick cores. I just noticed the pricing on your website, for the same size, is different? Why?
The 3" ID x .125" thick cores we sell online are ready-to-ship. The quantity, weight and size is standardized so they are ready to ship via UPS the next business day. Custom orders are made to order w